Terms & Conditions

1. Introduction:

"Welcome to FruitLinq Agro Private Limited, your trusted e-commerce platform for fresh fruits. By accessing or using our website or mobile application, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not accept these terms, please discontinue the use of our services."

These Terms are governed by the Information Technology (Intermediaries Guidelines) Rules, 2011 under the IT Act, 2000.

2. User Account & Security:

·       Upon registration, you will receive an account and password. You are solely responsible for maintaining account confidentiality and all activities under your account.

·       Notify FruitLinq immediately if you detect unauthorized access. We are not liable for any loss arising from your failure to secure your account.

3. Services Offered:

Fruitlinq offer a diverse range of high-quality fruits, sourced directly from trusted suppliers to ensure freshness and quality.

·       Customers can purchase products through various secure payment methods, Including Net Banking, Digital wallets, and other available payment options.

·       Each product may be subject to specific terms and conditions, such as pricing, availability, delivery timelines, and refund or return policies. These details will be clearly mentioned on the respective product pages to ensure transparency and a smooth shopping experience.

4. Policies & Agreements:

By accessing or using the FruitLinq website or mobile application, you acknowledge and agree to comply with our Privacy Policy, Shipping & Return Policy, and Cancellation Policy. These policies are an integral part of these Terms & Conditions and govern how we handle your data, order processing, returns, and cancellations.

5. Limited User Rights:

Users are prohibited from modifying, copying, distributing, reproducing, or selling any content, images, or software from the FruitLinq website or mobile application.

However, limited reproduction of content may be permitted only with prior written permission from FruitLinq and proper attribution to the source. Unauthorized use of any material from our platform is strictly prohibited and may result in legal action

6. User Conduct:

By using FruitLinq, you agree to abide by ethical and legal standards. Users must not:

·       Engage in harassment, abuse, or defamation of any individual or entity.

·       Upload, publish, or share unlawful, obscene, defamatory, or infringing content.

·       Distribute malware, spam, phishing materials, or any harmful software that could compromise security.

·       Violate any applicable Indian or international laws while using the platform.

Any violation of these rules may result in account suspension, legal action, or permanent termination of access to FruitLinq.

7. User Warranty & Representation:

You confirm that: You own or have rights to any content you submit, your content does not infringe third-party intellectual property. No legal claims exist against your content.

8. Product Accuracy & Alterations:

Product images may vary due to screen settings and lighting. In rare cases, product modifications (e.g., size, weight, variety) may be necessary due to availability. If a change is required, we will notify you via email for approval. If you reject the change twice, your order will be cancelled and refunded.

9. Intellectual Property Rights:

All website content, including text, images, software, trademarks, and graphics, belongs to FruitLinq. Unauthorized use is strictly prohibited.

10. Third-Party Links:

We may provide links to third-party websites, but we are not responsible for their content or practices. Users should verify external information before relying on it.

11. Disclaimer of Warranties & Limitation of Liability:

At FruitLinq, we strive to provide accurate product descriptions and a seamless shopping experience. However, we do not guarantee absolute perfection in product appearance, quality, or availability.

FruitLinq is not liable for:

·       Service disruptions or website downtime due to maintenance, technical issues, or unforeseen circumstances.

·       Product dissatisfaction or mismatches arising from variations in size, color, or appearance due to display differences or supply constraints.

·       Unauthorized access to user accounts resulting from compromised credentials or security breaches.

·       Any indirect, incidental, or consequential damages, including but not limited to financial losses, lost data, or operational disruptions.

·       Risks associated with downloading or accessing data from our platform, including potential security threats.

Users agree to use FruitLinq at their own discretion and risk.

12. Indemnification:

You agree to indemnify FruitLinq from any losses, claims, or legal actions resulting from your misuse of our services.

13. Pricing & Shipping:

Prices, products, and services may change without prior notice. Once an order is shipped, the risk of loss transfers to you.

14. Termination of Services:

We may suspend or terminate your account if:

You violate any terms. Fraudulent or unethical behaviour is detected. Misuse of content, services, or policies occurs.

In case of termination: Any pending payments must still be completed, FruitLinq has the right to delete associated account data. 

15. Governing Law & Dispute Resolution:

These Terms follow Indian laws. Any legal disputes will be resolved in the courts of Telangana.

16. Severability:

If any part of these Terms is deemed invalid, the remaining provisions will continue to apply.

For Any Queries, Contact Us:

📩 Email: customercare@fruitlinq.com

📞 Phone: +91-9908482949

🌐 Website: https://www.fruitlinq.com