FAQ's
What is Fruitlinq?
Fruitlinq is an online platform that provides fresh, high-quality fruits at affordable prices, delivered straight to your doorstep.
Where do you source your products from?
Fruitlinq partners with a nationwide and international network of farmers, ensuring a reliable and diverse supply of premium quality produce while building a thriving community of agricultural collaborators.
Where do you deliver?
We currently deliver in Hyderabad and surrounding areas. We are working on expanding our delivery network.
How can I place an order?
You can place an order through our website www.fruitlinq.com or mobile application FRUITLINQ by selecting your desired products, adding them to the cart, and completing the checkout process.
What payment methods do you accept?
We accept:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Net Banking
- UPI Payments (Google Pay, PhonePe, Paytm, etc.)
- Digital Wallets
How long does delivery take?
Orders are typically delivered within 24-48 hours, depending on your location and order volume.
Can I modify or cancel my order after placing it?
Yes, you can modify or cancel your order within 1 hour of placing it by contacting our customer support at customercare@fruitlinq.com
Do you have a return or refund policy?
Yes, if you receive damaged or poor-quality products, you can request a replacement or refund within 24 hours of delivery. Contact our support team with order details and photos of the items.
Do you offer bulk or wholesale purchases?
Yes, we offer bulk purchasing options. For wholesale inquiries, please contact us at customercare@fruitlinq.com.
How do I contact customer support?
For any queries or concerns, reach out to us at customercare@fruitlinq.com
